Get in touch
If you have any questions, comments or even feedback, do not hesitate to contact us using any of the following methods!
F. A. Q.
We do our best to guarantee that our rooms will be ready for you at 4 p.m. If you arrive earlier, we will be happy to accommodate you with an early-check-in if your room is ready in advance. If your room is not ready yet, we have free luggage storage so that you can enjoy the city freely and come back when your room will be ready.
The check-out time is at 12 p.m. (noon). If you need to stay a bit longer, don’t worry! Call our front desk from your room and we will accomodate you to the best of our abilities.
You must be 18 years or older to be able to check into a room. Photo ID and a credit card will be required at check-in.
We have installable equipment to make our rooms accessible. Please call us in advance to inquire!
Yes, our bedding sets are made of 100% cotton.
Absolutely! All of our Deluxe rooms and Suites are carpet-less. For the Urban rooms, we have both options available. Let us know exactly what you need when you make your reservation and we will do our best to accomodate!
No, all our beautiful windows are unopenable.
No, all of our rooms are non-smoking.
Yes, every room has a mini bar fridge!
We have microwaves available upon request. Call us and let us know in advance!
Please inquire with our front desk and we will help you get exactly what you need!
A rollaway bed can be added for $15 per night. Only available in Deluxe rooms and Suites.
Upon check-in, a $50 security deposit will be pre-authorized on your credit card. We will release this security deposit upon check-out if no extra charges were incurred (ex. restaurant Barbies). However, please note that the charge may take a few business days to be released by your credit card company, depending on their policies.